Privacy Policy
Last updated: 30 October 2026
1. About This Policy
Ezy Cash for Cars operates a cash for cars and vehicle removal service in Melbourne, Victoria, Australia. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or contact us about our services. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We may collect your name, phone number, and email address when you submit a quote request or contact form; vehicle make, model, year, condition, and location; your suburb or postcode to arrange collection; bank account details for OSKO EFT payment (used only for the transaction); and usage data collected via analytics tools.
3. How We Use Your Information
We use your personal information to provide you with a quote, arrange vehicle collection, process OSKO EFT payment, respond to enquiries, improve our services, and comply with legal obligations. We do not use your information for unsolicited marketing without your consent.
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share it with employees and contractors who need it to provide our services, service providers who assist us in operating our business, and government authorities where required by law.
5. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Bank account details provided for OSKO EFT payment are used solely for that transaction and are not retained beyond what is required for the transaction record.
6. Cookies and Analytics
Our website may use cookies and similar technologies to improve your browsing experience and analyse website traffic. You can control cookie settings through your browser.
7. Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or out of date. Contact us using the details below to make a request.
8. Complaints
If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us directly. We will respond within 30 days. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
9. Contact Us
For privacy-related enquiries, contact us at ezy.aw.vic@gmail.com or call 0449 060 697. We are based in Melbourne, VIC, Australia.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.